TM Real Estate Group is mainly focused on the construction, development and marketing of large-scale residential developments along Spain's Mediterranean coast, offering a comprehensive lifestyle concept based on strategic locations, innovative and meticulous design, quality products and materials, an extensive range of outstanding, unique products & services, and a dedicated customer care & after-sales service.
At TM, we have our own in-house structure for the management of real estate development business. This gives us complete control over the entire process: from land investment in privileged locations to integrated project conception and design, marketing, construction and hand-over of the property to our customer, including a unique customer care & after-sales service.
Land
Location, location, location
We fully understand the importance of the settings and locations of our residential projects. We actively participate in the management and development of the land, and in urban planning, to ensure that we are able to offer outstanding residential products.
Design
Our designs are fully customer-focused, resulting in a customer satisfaction rate of over 90%
We conduct focus groups to learn about the preferences of our most important target markets.
We organise ideas competitions, to achieve stand-out designs that enhance the uniqueness of living on a development by TM.
We commit to design in both the architecture and the interiors of our homes, as well as the amenities of our residential developments.
R&D and Quality
At TM, innovation and improvement go hand in hand
Innovation and development are fundamental to our projects.
We have our own test centre where we gauge commercial and technical suitability and investigate new methods and materials, systematising construction in order to increase efficiency and improve quality.
Marketing
24/7 customer care
We have our own network of real estate consultants ready to support current and future customers at our sales offices every day of the week, including public holidays and with very customer-friendly opening hours. Here, customers can arrange to visit show homes and be kept up-to-date about the entire process.
We also have an extensive network of agents for reaching out to international markets.
Construction
We carry out every phase of the construction process ourselves
We have our own teams, who direct and control the entire process of every one of our projects, from start to finish.
This integrated management of the construction phase is one of our key strengths, enabling us to guarantee the highest quality and safety of construction in our residential developments, simplifying processes to offer our customers the very best.
Customisation
Every customer is unique, and so is every home
We offer more than 50 different combinations of finishes as options.
Our Customisation Department processes every request so that each home is truly unique.
We work with the best interior designers to create at least two collections of furniture, household textiles, lighting, appliances and homeware for those seeking a fully-equipped home ready to move in.
Customer Care, After-Sales and Loyalty
The TM edge
We support buyers from the moment they receive the keys, offering them personalised service, support and comprehensive care in relation to every aspect of their new home.
We offer the optimal solution for every need: from fixing any incident occurring in the home through to the comprehensive management of a wide variety of services, including cleaning and maintenance, gardening, pool maintenance, key holding, and an extensive catalogue of bespoke services.
We have offices with customer-friendly opening hours, an exclusive property-owners' telephone helpline and a customers' exclusive website.
News
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